![]() You must then use the “I forgot my password” or equivalent account recovery options offered by the service. ![]() The password you know is no longer the correct password. If you can’t log in, even though you’re sure you’re using the right password, then the hacker has probably changed your password. If you can log in successfully, consider yourself extremely lucky, and proceed to Step 2 right away. Log in to your account using your email provider’s website.
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